Courage

Mind Psyence creates environments where clients feel empowered to confront their challenges and take meaningful steps towards growth, while our therapists demonstrate courage by addressing challenging dynamics and exploring difficult topics. The courage to speak the truth, even when uncomfortable, extends throughout our team as we openly and respectfully share concerns, seek consultation on complex cases, and provide honest feedback to each other to support each other’s growth. We pursue innovative treatment approaches and advocate boldly for our people, clients, communities. We maintain transparency about our practices and standards even when facing pressure to compromise.

Compassion

We approach each person with deep empathy and gentle care, meeting clients exactly where they are at on their healing journeys whilst maintaining professional boundaries and showing patience with the natural ups and downs of therapeutic work. This compassionate approach flows through our collegial relationships as we support one another through challenging cases, always remembering and respecting that each one of us is on our own human journey in life. Mind Psyence aims to provide the highest quality and most up-to-date treatments with fair and equitable access at the core of practice and policy.

Curiosity

We maintain a genuine sense of wonder about each client’s unique story and inner world, approaching therapeutic work with an inquisitive mind, asking thoughtful questions and remaining open to new perspectives. Our curiosity drives our professional development and creates opportunities for shared learning. We engage in regular peer supervision and actively seek feedback from our clients, each other, our wider networks, and the communities that we serve. Mind Psyence is committed to evidence-based practice, whilst partnering with universities and other stakeholders to develop our own research projects to contribute to medical and behavioural science.  

Connection

We recognise that authentic human connection creates real opportunity for healing, growth, and transformation. We prioritise genuine therapeutic alliances where clients feel truly seen, heard, and supported on their journeys. Our value on connection creates a supportive team environment based on trust and mutual respect, establishes us as an integral part of our community’s mental health network, and guides collaborative relationships with our clients, referrers, healthcare providers, researchers, and wider stakeholder groups. We are committed to reciprocity and our relationships are formed on this basis.

Integrity

We maintain the highest ethical standards in all aspects of our practice, genuinely honouring confidentiality and always acting in the best interest of our clients, while practicing with transparency and within our limitations. This integrity guides our honest communication with team members, our commitment to taking responsibility for mistakes, our business operations based on ethical principles rather than profit alone, and our accurate representation of services to all stakeholders while maintaining consistent alignment between our stated values and actions.